The security of our customers is extremely important to us, and as such, we have a policy to perform security checks on particular orders placed with a Credit Card through the Bikebiz online store.
This security check is a measure we take to ensure that high-value goods are purchased by a legitimate cardholder, and to protect others from having their funds stolen through our store.
The security check is a simple process where, after contacting you, we will make a small transaction of less than $1.00 and ask that you verify the amount charged. This verifies to us that you are a legitimate account holder and have, indeed, purchased the goods. Once the authorisation is verified, we will refund the amount back to your account.